Established in 1928, and operated by the Hongkong and Shanghai Hotels (HSH), The Peninsula Hotels now own and operate prestigious, luxury properties in ten major cities with further properties under development. Society are delighted to have recently assisted The Peninsula, Hong Kong with the appointment of Crystal Chou as Director of Revenue Management. This was the result of a global search within the luxury hospitality and leisure sector.
Crystal will be responsible for implementing and reviewing revenue management strategies, forecasting demand, and optimising revenue generation. She joins The Peninsula Hong Kong from her role as Director of Revenue Management at the Langham Los Angeles. Prior to this she has held multiple roles with Mandarin Oriental across the United States.
Crystal joins the property in January 2016 and we wish her well.